Frequently Asked Questions

Other School Resources & Contacts

For technical concerns with Google Meets, Google Classroom, and PowerSchool:

Please contact our IT Helpdesk at

For social and emotional wellbeing:

Please contact Ms. Rebecca Joslin, High School Counselor at, or Mr. Michael Tower, DSL& Clinical Specialist, at

For academic support:

Please contact Ms. Jennifer Pratt, Principal, at and Mr. Robert Williams, Academic Dean, at

For parent communications and assistance:

Please contact our Parent Liaison and School Communications, at Ms Ngoc (Ruby) Nguyen and Ms Thao Nguyen at

For attendance, reception, and administrative concerns:

Please contact Ms. Thuy Nguyen, Receptionist & Head of School Secretary, at and Ms Larissa Harwood, Office Manger, at


How Do I Apply?

3-Step Admissions Process

Step 1

Prospective students who wish to apply to ISHCMC – American Academy will need to complete and submit our Online Application Form, or send all necessary documents via email to All required forms, an admissions fee and documents must be submitted before an application can be reviewed for admission. Applications are considered in chronological order of receipt. A list detailing the required documents can be found on this page.

Step 2

Once these documents have been submitted and the admissions fee has been received, the Admissions Office will review the application file. More information may be requested from you or from your child’s previous school. ISHCMC – American Academy will be in contact with your family to schedule age-specific assessments with our academic team, followed by an informal interview. You will then be notified as to whether your child has met the criteria for admission.

Step 3

When a place is offered, the Medical Examination Form will need to be completed and returned prior to the student’s start date.

When do School Days Start and End?

Classes begin promptly at 7:50 AM and ends at 2:45 PM. Students should arrive at school no later than 7:40 AM and must be picked up from school no later than 3:00 PM. The only exceptions are if students are enrolled in ASAs (after school activities) or sports team from 3:00 PM – 4:15 PM.

Do you offer transportation?

The ISHCMC-American Academy provides a bus system which serves over 50% of the ISHCMC-AA community. All buses operate with guidance and expectations. Each bus has one driver and one supervisor. All staff receive safeguarding and child protection training. Clear expectations with regards to behavior and safety are in place.

Our transportation service is optional. The prices are calculated to cover costs. The costs of the service are divided up equally among the users by zones. Routes, stops and travel times are likely to change during the year and also from year to year.

We will try to accommodate a pick up/drop off point as close as possible to your home. Please be informed our bus fees are calculated for one year and have to be paid in two installments (1st semester / 2nd semester). Bus fees are not refundable.

Districts currently covered by the ISHCMC-AA bus service include:

  • District 2
  • Binh Thanh District
  • District 1
  • District 3
  • District 4
  • District 5
  • District 7
  • Tan Binh District
  • Go Vap District
  • Tan Phu District
  • Thu Duc District

We do our best to accommodate all applicants. If you live outside of these districts, please contact our Transportation Coordinator for further information.